FAQ

Frequently Asked Questions:


Shipping

Where do you deliver?

We can deliver worldwide, please contact our sales team and they will get the best price for your specific delivery.

Can you send our goods by post?

We do not deliver using royal mail, we use TNT as we can use track and trace to ensure prompt delivery. Post is less expensive but we have experienced losses in the past which cannot be claimed back and some difficulty in tracing when deliveries will be made.

Can we collect goods?

Yes collection is possible, as long as we have prior notice. Goods can only be collected by people who have been given a unique reference number beforehand, this code must be stated when collection is made at our warehouse. This avoids the wrong carrier collecting the wrong goods!


Payments

How can we pay for our goods?

We take cash, cheque, Bacs, credit and debit card payments.

Do you take American Express?

Yes.

How can we pay by BACS?

Simply ask us for our bank details. We will email these to you.


Company information

What is the company registration no?

Our Company registration number is 5167009.

What is the VAT no?

Our VAT number is GB 844 521 434.

When was LTM – Lift Turn Move Ltd set up?

LTM was set up in September 2004.

Who owns the business?

We are a small company owned by John Jones, David King and Dave Ward who all work in the company on a full time basis.

What markets do LTM - Lift Turn Move Ltd supply to?

LTM Lift Turn Move operates in most markets in which Lifting, Turning or Moving Loads is required. We supply an extensive range of Lifting and Handling Equipment for use within the Professional Entertainment, Theatrical, Energy, Logistics, Construction, Water and Sewage and Renewable Energy Industries.

What equipment do you supply?

LTM Lift Turn Move Ltd supply a range of equipment including:

  • General Industry - Electric and Manual Chain Hoists.
  • Entertainment Sector - Electric and Manual Chain Hoists, Control Systems, Rigging Equipment, Flight Cases

Which Brands do you sell?

LoadGuard, Guardian, Gis.

When is LTM open?

LTM Lift Turn Move Ltd is open from 8.30am – 5pm Monday to Thursday and 8.30am – 2.30pm on a Friday. However the office is normally open outside of these times.


Contact us

Where is LTM - Lift Turn Move Ltd based?

We're based in the UK, full address and contact details can be found oun our about page.


Trade Account

How do I set up a trade account?

Send an email to accounts@liftturnmove.co.uk to request a trade form.

If you are a limited company we may be able to let you know within 24 hours, via the use of a credit scoring facility from our bank.

If you are not a limited company we have to contact three of your nominated trade references and make a decision from this information received back from your nominated trade references.

If we are unable to open a credit account you can still purchase from us on a pre-payment basis and subject to you building a satisfactory payment history we may be able to offer a credit account in the future.


Distributors

Do you have a US distributor?

We don’t have distributors, however we can organise delivery anywhere in the world. Please contact our sales team for delivery prices.


Hoist Questions

How often should my hoists and/or lifting equipment be inspected?

LEEA/Loler advise the best practice for inspecting above the hook appliances (hoists, winches etc) should be thoroughly examined by a competent person at intervals not exceeding 12 months, below the hook items- slings, shackles etc need to be inspected at intervals not exceeding every 6 months. Reports of thorough examination should be retained and cross referenced to the historical records for inspection by the competent person & HSE.

What is the difference between Direct Control and Low Voltage controlled electric chain hoists?

Direct control hoists are more simple to operate and to work on. They only have a CEE connector for power.

The wiring is less complicated than low voltage type units and you simply have a motor inside the chain hoist.

The control system alters the position of two of the three phases which feed the hoist and therefore change direction of the motor. These hoists generally do not have limit switches and are less expensive than standard low voltage controlled hoists.

Low voltage controlled hoist have a low voltage control circuit which incorporates a transformer, reversing contactors, etc.

They generally have a CEE connector for mains and a CEE connector for the controls, controls are normally in a 4 pin, 16 Amp yellow CEE connector. Low voltage hoists generally have more complex wiring and have limit switches which means that the hoists can be set stop at certain positions- normally the maximum upper and lower positions.

We can also offer units with 4 position limits switches to meet higher integrity hoisting standards like BS7906: Part 1 Category A, BGV D8 Plus and BGV C1

How easy are these hoists to maintain?

LTM carry out training courses on hoist maintenance. These cover electrical and mechanical issues on the hoists.
Most hoists are similar and therefore training on one will at least give some knowledge of what to do on others.

How do limit switches on hoists operate?

Generally there is a drive out of the gear box which rotates a shaft, connected to this shaft is a drive wheel which drives a threaded limit bar. Two travelling nuts are mounted on the limit bar which when they are retained in position allows them to travel along the threaded bar.

If the travelling nuts are not retained in position they simply revolve on the threaded bar and do not move.

As the travelling nuts move along the bar they contact microswitches in the limit switches at each end of the threaded bar tripping one of these limit switches stops the motion in the direction indicated. For correct limit switch operation it is essential to have hoists correctly phased.

What covers can you supply to prevent water into the motor when the hoists are outside?

We can offer you a product called "Weatherproof Covers", these will certainly help in protecting the hoists but won’t stop 100% of water from getting to them.

Why would we need a hoist to a higher safety standard?

The main reason for specifying hoists to higher safety standards is because secondary suspension is not possible or desirable. Fitting secondaries normally involves work at height to rig these or using Load Arresters as a secondary suspension system. There are three hoisting standards that could be selected, these have extra features added to improve the safety features, the big difference in these standards is the required position of the clutch to meet any of these standards the clutch has to be outside the drive train, older hoists generally have the clutch as part of the drive train.

Please contact the sales team for further information on the various standards, we will be happy to help.